Outsourced Business Solutions
BPO, which stands for Business Process Outsourcing, involves entrusting non-core business functions to an external outsourcing provider. By delegating these operational tasks to a third party, companies can concentrate on their primary objectives and priorities without being burdened by day-to-day or repetitive tasks.
The primary goal is to cut costs, free up time, and focus on core aspects of the business.
BPO allows businesses to access skilled labor and resources at a lower cost compared to in-house operations.
Costs Savings
Time Savings
Outsourcing time-consuming tasks allows businesses to save time, enabling them to allocate resources more efficiently and focus on strategic initiatives.
Focus on Core Competencies
Outsourcing non-core functions lets businesses concentrate on their core activities, enhancing overall efficiency and productivity.
Why Choose Us?
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Experienced Team
We have an experienced team to support all your logistical needs 24/7 365 days.
Our team in South Africa is skilled on dispatching, inbound calls, outbound calls, chat, email, text, data entry, social media and marketing.
We have a team of highly experienced dispatchers currently working on USA clients.
Our Services
Inbound
Chat
Outbound
Merchant Support
Data Entry
Q/A Support
Sales
Dispatch Support
Marketing
Wide Variety of
Inbound & Outbound Expertise
Wide variety of inbound and outbound expertise, including
restaurant industry, technology, hospitality, healthcare, and customer care.
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Meet the Team
Tenure: 8 years 5 months
Role: Executive Head at delivery.com
Laurence Levine
Tenure: 6 years 5 months
Role: Call Center Manager
Andrew Ward
Tenure: 6 years 5 months
Role: Assistant Call Center Manager
Aniko Paulse
Tenure: 4 years 5 months
Role: Customer Service Lead
Tsungiso Mutsuaino
Contact
Address
Social
Laurence Levine
BPO@delivery.com
55 Water St, New York, NY
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